Last updated: November 14, 2026
Answers to the questions we hear most often. Can’t find what you need? Call us at +1 903-364-2960 or email contact@mechvanta.store.
Orders & shipping
How much does shipping cost?
Shipping is free on every order delivered within the contiguous United States (48 states and Washington, D.C.). There is no minimum order.
Where do you ship?
We ship to the 48 contiguous states and Washington, D.C. We do not currently ship to Alaska, Hawaii, Puerto Rico, US territories, APO/FPO addresses or outside the United States.
How long does delivery take?
Orders are processed in 1–3 business days. Parcel items usually arrive 3–7 business days after shipment; freight items 5–14 business days after shipment. See our Shipping Policy for details.
How do I track my order?
You will receive a tracking number by email when your order ships. You can also check your order status in My Account.
What should I check when a freight delivery arrives?
Inspect every box and pallet before signing. Note any visible damage on the delivery receipt, take photos and contact us within 48 hours.
Returns, warranty & payment
What is your return policy?
You can return new, unused items in their original packaging within 30 days of delivery. The customer pays return shipping, and a 15% restocking fee applies to freight-delivered items. Damaged, defective or incorrect items are replaced or refunded at no cost. See Returns & Refunds.
Can I cancel my order?
Yes, free of charge at any time before it ships. After shipment, it is handled as a return.
Do products come with a warranty?
Yes. Products are covered by their manufacturer’s warranty, and we help you with warranty claims. See our Warranty page.
Which payment methods do you accept?
We accept the payment methods shown at checkout. All payments are processed securely in US dollars. See Payment Methods.
Do you charge sales tax?
Sales tax is calculated at checkout where required by law, based on the delivery address.
Choosing equipment
How do I choose the right car lift?
Measure your ceiling height, bay width and length, and confirm your concrete thickness and strength. Compare them with the specifications on the product page, or call us and we will help.
Do I need special power for my equipment?
Some lifts, tire changers, balancers and compressors require 220V single-phase or three-phase power. The power requirement is listed on each product page.
Is installation included?
No. Products are delivered curbside and installation is not included. Car lifts should be installed by a qualified installer following the manufacturer’s instructions.
How can I contact you?
Call +1 903-364-2960 (Monday–Friday, 9 am–6 pm CT) or email contact@mechvanta.store. We reply within one business day.